VOIP can be a benefit for reducing communication and infrastructure costs. Examples Include:Routing phone calls over existing data networks to avoid the need for separate voice and data networks.Conference calling, IVR,Call forwarding, automatic redial, and caller ID features that traditional telecommunication companies (telco)
Features
- Automated Attendant
- Blacklists
- Call Recording
- Call Forward on Busy
- VoiceMail
- Call Monitoring
- Music on Hold
- Call Queuing
- Call Routing
- Caller ID
- Conference Bridging
- Database Integration
- Do Not Disturb